My iTunes doesn't find my device or cannot reach my device ! What can I do?

[ChekMao]

When I connect my iPhone to my computer, it does not come up in iTunes. I tried disconnecting the USB cable and reconnecting, but it still doesn't come up. Who can help me please?

 

[iphonewarrior]

Try different USB ports and/or a different USB cable.

 

[acosmichippo]

Are you on windows or Mac?

 

[acosmichippo]

If you're on windows, try the suggestions here:

http://forums.everythingicafe.com/threads/windows-iphone-ipod-ipad-not-recognized-in-itunes.78777/

 

[ChekMao]

But the screen appear that itune can not read content on my iPhone ,so what can i do?

 

[acosmichippo]

What is the exact message?

 

[ChekMao]

Screen said : iTune cannot read the content of the iPhone Chek Mao's iPhone . Go to the summary tab in iPhone preference and click restore this iPhone to factory settings.

 

[acosmichippo]

So did you try restoring?

 

[ChekMao]

When i click restore screen appear that it will erase all my apps and data !

 

[Europa]

The phone will not work again until it has been restored. Your apps will still be in iTunes on the computer and can be synced back on. If you haven't synced the phone for a long time and they are not in iTunes, you just transfer purchases or download the apps again for free on the iPhone or in iTunes. You will not be charged again as long as you use the same iTunes account.

 

[ChekMao]

Ok so i will restore it and i will tell the result . Thanks.