First time poster, long time lurker.
Went to the corporate AT&T store yesterday to make sure that I am eligible for an iPhone, but I was sadly disappointed.
I have an old AT&T plan from 2001 (before the Cingular merge) where I have 2 phones with 400 minutes each and 700 shared minutes (1500 total) for a monthly fee of about $46 after taxes. I was hoping I could add the $20 iPhone data plan to my current voice plan to get an iPhone, but AT&T won't let me claiming that I am on an old billing system and that I have to get a new AT&T plan (which is more then double what I pay now).
Basically I'm saying that I want to buy a $600 phone, and pay $20 extra a month, and sign on for 2 more years, but AT&T says no. Is this the way they treat their loyal customers?
It's sad because I'm a huge supporter of anything Apple makes (5 figures worth of Apple stock, too) and AT&T is the only thing holding me back from using their products. Any suggestions on what I should do, would a Manager have room to budge on something like this?
Went to the corporate AT&T store yesterday to make sure that I am eligible for an iPhone, but I was sadly disappointed.
I have an old AT&T plan from 2001 (before the Cingular merge) where I have 2 phones with 400 minutes each and 700 shared minutes (1500 total) for a monthly fee of about $46 after taxes. I was hoping I could add the $20 iPhone data plan to my current voice plan to get an iPhone, but AT&T won't let me claiming that I am on an old billing system and that I have to get a new AT&T plan (which is more then double what I pay now).
Basically I'm saying that I want to buy a $600 phone, and pay $20 extra a month, and sign on for 2 more years, but AT&T says no. Is this the way they treat their loyal customers?
It's sad because I'm a huge supporter of anything Apple makes (5 figures worth of Apple stock, too) and AT&T is the only thing holding me back from using their products. Any suggestions on what I should do, would a Manager have room to budge on something like this?