POLL: Are you satisfied with Apple's good faith $100 Store Credit

[chris]

Steve Jobs responded today with an open letter in which he said all iPhone early adopters would receive a $100 Store Credit.

Are you satisfied with Apple's good faith $100 Store Credit?

 

[chris]

They heard the complaints and responded in less than 24 hours with a $100 store credit. Having purchased (2) iPhones on iDay, it's nice to see the company responding to the iPhone community. I understood their decision to cut the price, but I also understand how customers felt slighted. I think this turns into a win-win. We'll see the iPhone community grow, we still all got to be first and the price difference is neg legible. Personally, I'll have no problems spending $100x2 at the Apple Store.

Credit to Steve Jobs for listening to Apple's customers and acting.

-Chris

 

[Errk!]

Yes - it's fair. I was pissed about the price drop but it comes with the territory...they certainly didn't owe anyone.

But aside from that it's good marketing. I had canceled plans to buy another iPhone before the refund was announced....now I will be using the $100 to buy a $350 iPod classic. No way I wouldn't done that around this time yesterday.

 

[billybob]

I am thankful, I really do feel better about the situation.

 

[bsharp]

It surprised me. As someone who has bought much from Apple over the years, this was something I would never have expected.

 

[bllzll]

how do we receive that $100 store credit?

 

[Errk!]

how do we receive that $100 store credit?

Read the letter. Details coming to Apple's site next week.

 

[xoulo]

how do we receive that $100 store credit?

he said the details will be on the next open letters to the community, it should tell us how to get our credits, then ill go buy a jawbone! lOL

 

[chris]

how do we receive that $100 store credit?

Apple is sorting out the details and let us know next week sometime.

 

[ahaxton]

Im not satisfied with it.

Im the owner of a 4GB model, the model thats discontinued. $100 store credit means I paid $399 for a 4GB model (well I guess sort of since I have to buy an Apple product with that store credit) that isn't going to be made anymore.

 

[connie]

Yes, it's something and it's better than nothing. I had my serious doubts of such a big company really caring about us little people. I stand corrected and am satisfied that they stepped up because I did feel cheated by them.

 

[katsnd4spd]

Steve Jobs responded today with an open letter in which he said all iPhone early adopters would receive a $100 Store Credit.

Are you satisfied with Apple's good faith $100 Store Credit?

I think this is fair. I do agree that Apple has a right to set their price, but think it sent a VERY bad message to those of us who paid a premium to beta test the phone considering the issues some had. I for one was willing to pay a premium to have one the day it came out, but yesterday's price cut definitely took the wind out of my sail about Apple. In fact, I cancelled plans to purchase a new Nano for working out. Now, I will reconsider because of the credit. It's nice to know Apple listens to it's customers.

 

[rondz]

Yes it's fair, all the early adopters get $100 store credit, better than nothing. The cool factor for owning it first fee has officially dropped to $150.

 

[uPhone559]

$300 bucks to spend at the Apple store for free, sweet
ill buy a new iPod touch

 

[rondz]

$300 bucks to spend at the Apple store for free, sweet
ill buy a new iPod touch

Better be careful, there might be a price drop on that. I think the sales will fail on that iPod touch because for the extra $100 you can buy an iPhone and it's the same exact thing but better. The only advantage that iPod touch has over the iPhone is the extra 8GB memory it comes with. It's good for those who are all ears and don't like talking on the phone.

 

[Mark Booth]

Steve Job's wrote:

Our early customers trusted us, and we must live up to that trust with our actions in moments like these.

Mr. Jobs,

So, living up to that trust means we get a store credit for HALF of the money?

Sorry, but that seems more like you're living up to the amount you think will make just enough people happy. Without a refund or store credit for the FULL amount, your quote above is simply words not being backed up with any real action.

I really didn't know which way I felt about this whole issue until I was offered $100 for my trust. Since you are offering to buy it back, I'm sorry, my trust costs exactly what you took for it when I gave it to you.... $200!

Mark

 

[Conan]

NVM, i found out the answer..

 

[Mactech]

Total redemtion, Apple is in my good graces again

The squeaky wheel gets the... Well you know the rest, however, Job's and crew redeemed themselves today. I will put the $100.00 credit to good use.

Thank you Steve,

Now I can keep my brand new 15" MacBook Pro

 

[powersrus]

They heard the complaints and responded in less than 24 hours with a $100 store credit. Having purchased (2) iPhones on iDay, it's nice to see the company responding to the iPhone community. I understood their decision to cut the price, but I also understand how customers felt slighted. I think this turns into a win-win. We'll see the iPhone community grow, we still all got to be first and the price difference is neg legible. Personally, I'll have no problems spending $100x2 at the Apple Store.

Credit to Steve Jobs for listening to Apple's customers and acting.

-Chris

Agree..I bought 3 iPhones on iday so thats $100x3 for me...I'M HAPPY...THANKS STEVE!

 

[SpongebObiWan]

OUTSTANDING! Precisely what was needed (the $100 credit AND the letter of apology) to calm the restless throngs. I was not exactly angry over the price reduction, but was somewhat disappointed. I am not a long-time Apple user like I'm sure many if not most of you are, but rather a first-timer. Being a first-time Apple customer and really wanting to jump on the bandwagon for more future entries into the Apple world (iMac was (now is again) next on my list, I wasn't sure if I wanted to do that after this event. With the great PR move on Apple's part, my confidence is restored as I'm sure it is for many other "newbies". It's all about perception and reputation.

Thanks for listening, Steve and Apple. kudos