Actually, yours is the opposite problem. We are receiving just fine, but cannot send over EDGE. Can only send over WiFi.
RoadRunner eMail from iPhone?
- Thread starter kewl!o
- Start date
I don't get it. I have the same problem - the thing is, I have been using the account in my Nextel phone with the same settings with no problem for over 3 years.
Been on the phone for almost an hour with Apple. I've been escalated two times and the 3rd level guy is trying hard, but he doesn't get it yet.
I'm seriously ready to pack up the iPhone and take it back to Apple. Between this outgoing email issue and pathetic AT&T/Edge coverage here in Phoenix, I am ready to throw up my hands and wait for a few months for these issues to be addressed. As it stands right now, this iPhone simply can't replace my Blackberry for my daily use in running a small businesss.
I'm seriously ready to pack up the iPhone and take it back to Apple. Between this outgoing email issue and pathetic AT&T/Edge coverage here in Phoenix, I am ready to throw up my hands and wait for a few months for these issues to be addressed. As it stands right now, this iPhone simply can't replace my Blackberry for my daily use in running a small businesss.
Thats because they permitted that IP range from Nextel, Blackberry, etc since they are popular. Now the iPhone is a new device in town which needs to be enabled from their end.
Someone call in to Time Warner and have this requested so we can relay off of their servers. It's going to take some pushing since their admins may reject the idea at first, but with popular demand, we can make this happen.
I agree with invincible. The iPhone is brand spanking new, and it simply appears to be fact that this thing is going to virtually explode onto the cellular/smart phone market. If all of these IPs will address the issue with blackberrys, then I would def imagine they will comply with iPhone users' gripes. It's not a big deal personally. In the meantime, I just work around by sending through my Gmail.
Im doing the same workaround with Gmail. I also have a Yahoo account for backup purposes.
Same issue here!
When I'm on wi-fi, the outgoing SMTP server for RoadRunner works fine (of course) - as this is the same setting as my desktop Mac.
Of course when I leave wi-fi and go to Edge - that server is no longer accessible as the outgoing mail server, so the SEND option fails every time
I called Apple tech, and they gave me a working outgoing Email server for the Edge network
I just used cwmx.com (no SMPT or any other prefix - just cwmx.com) as the outgoing server name.
This works to allow Emails to send when on Edge, but of course now doesn't work when I'm back on the home wi-fi!
So here's my work arround.
For each Email account I have I have two profiles on the iPhone
1) Is the standard profile that was imported from my desktop Mac - with it's incoming and outgoing Email server settings intact
2) Is a new profile - set-up on the iPhone, with the same Email address, same incoming sever settings, and the outgoing Email server set to cwmx.com - I call this my EDGE Profile, as I'll use it to send when I'm on Edge.
Make sure when you build this account on the iPhone that you have the incoming server details and password you'll need, AND that you look at the ADVANCED tab in your Mail settings, and SWITCH OFF SSL for incoming and outgoing.
You need to scroll down to see the advanced tab when you;re setting up a new Email account, so it's not obvious.
Using these two accounts I can:
1) receive any Email to my home POP3 Email address, using the iPhone
2) Reply to that Email using either the first (Mac Sync'd) account if I'm on wi-fi, or my new EDGE account if I'm on EDGE.
Pain in the ass, but it works for now until Apple provide an auto sense work around for the switching over of outgoing Email servers!
Hope that helps.
When I'm on wi-fi, the outgoing SMTP server for RoadRunner works fine (of course) - as this is the same setting as my desktop Mac.
Of course when I leave wi-fi and go to Edge - that server is no longer accessible as the outgoing mail server, so the SEND option fails every time
I called Apple tech, and they gave me a working outgoing Email server for the Edge network
I just used cwmx.com (no SMPT or any other prefix - just cwmx.com) as the outgoing server name.
This works to allow Emails to send when on Edge, but of course now doesn't work when I'm back on the home wi-fi!
So here's my work arround.
For each Email account I have I have two profiles on the iPhone
1) Is the standard profile that was imported from my desktop Mac - with it's incoming and outgoing Email server settings intact
2) Is a new profile - set-up on the iPhone, with the same Email address, same incoming sever settings, and the outgoing Email server set to cwmx.com - I call this my EDGE Profile, as I'll use it to send when I'm on Edge.
Make sure when you build this account on the iPhone that you have the incoming server details and password you'll need, AND that you look at the ADVANCED tab in your Mail settings, and SWITCH OFF SSL for incoming and outgoing.
You need to scroll down to see the advanced tab when you;re setting up a new Email account, so it's not obvious.
Using these two accounts I can:
1) receive any Email to my home POP3 Email address, using the iPhone
2) Reply to that Email using either the first (Mac Sync'd) account if I'm on wi-fi, or my new EDGE account if I'm on EDGE.
Pain in the ass, but it works for now until Apple provide an auto sense work around for the switching over of outgoing Email servers!
Hope that helps.
It's not an issue, but a security block to prevent unwanted spammers to relay off of TW. Apple has nothing to do with it.
On enterprise email gateway servers, you can allow domain names (ie. ATT.net) or a range of IP's.
That's right. It's a custom addition instead of the preprogrammed email accounts they had built in. Im sure over time, Time Warner will change this. Hopefully one of the executives will buy an iPhone themselves experiencing the same issue which will expedite this fix.
You can set a rule in Outlook, but your computer must remain on at all times. I haven't seen anything under Roadrunners settings to fwd unless I missed it somewhere.
As much as i want to love this phone, the longer I have it the more frustrated I get with it. A great toy..but not for $600.
I have the same problem with roadrunner, not able to send from the phone. Also my work email doesn't "work" at all where I never had a problem with the blackberry.
Webpages with animated gifs don't work as well (even these worked on my blackberry). Trying to get a good weather radar with animated loop, but none seem to work.
Webpages with animated gifs don't work as well (even these worked on my blackberry). Trying to get a good weather radar with animated loop, but none seem to work.
That's slick! It's also the best workaround I've seen so far. Thanks!Same issue here!
When I'm on wi-fi, the outgoing SMTP server for RoadRunner works fine (of course) - as this is the same setting as my desktop Mac.
Of course when I leave wi-fi and go to Edge - that server is no longer accessible as the outgoing mail server, so the SEND option fails every time
I called Apple tech, and they gave me a working outgoing Email server for the Edge network
I just used cwmx.com (no SMPT or any other prefix - just cwmx.com) as the outgoing server name.
This works to allow Emails to send when on Edge, but of course now doesn't work when I'm back on the home wi-fi!
So here's my work arround.
For each Email account I have I have two profiles on the iPhone
1) Is the standard profile that was imported from my desktop Mac - with it's incoming and outgoing Email server settings intact
2) Is a new profile - set-up on the iPhone, with the same Email address, same incoming sever settings, and the outgoing Email server set to cwmx.com - I call this my EDGE Profile, as I'll use it to send when I'm on Edge.
Make sure when you build this account on the iPhone that you have the incoming server details and password you'll need, AND that you look at the ADVANCED tab in your Mail settings, and SWITCH OFF SSL for incoming and outgoing.
You need to scroll down to see the advanced tab when you;re setting up a new Email account, so it's not obvious.
Using these two accounts I can:
1) receive any Email to my home POP3 Email address, using the iPhone
2) Reply to that Email using either the first (Mac Sync'd) account if I'm on wi-fi, or my new EDGE account if I'm on EDGE.
Pain in the ass, but it works for now until Apple provide an auto sense work around for the switching over of outgoing Email servers!
Hope that helps.
OK, WTF!
When I try cdodkin's approach, the iPhone switches everything. I name one EDGE RR and the other WiFi RR. check the two and everything is fine.
Then I leave the settings and return to the home screen, go to email, and both are named EDGE RR. Go back to settings and both have the EDGE profile settings.
Anybody have any idea why it would match the two profiles up?
When I try cdodkin's approach, the iPhone switches everything. I name one EDGE RR and the other WiFi RR. check the two and everything is fine.
Then I leave the settings and return to the home screen, go to email, and both are named EDGE RR. Go back to settings and both have the EDGE profile settings.
Anybody have any idea why it would match the two profiles up?
Perhaps I am dense. But is this the reason that...when I try to send... I get a failure message saying 'the recipients address was refused by the server'?
This seems to indicate that RR would have accepted it save for some problem with whom it was addressed to. Yet...it does this regardless of who you send it to.
.....sT
That is correct.
To me, it's a huge problem. There are many threads about it over at the Apple discussion boards.
The solution was to create two different profiles, which I did, but for some reason the phone just decides to change the settings to match both profiles.
This is just maddening!
Not seen the problem where the two accounts rename/re-configure
You did have different outgoing server settings in each one didn't you?
May be worth doing a soft reset - home button + sleep button together for 5 seconds - then try the account set-up again
You did have different outgoing server settings in each one didn't you?
May be worth doing a soft reset - home button + sleep button together for 5 seconds - then try the account set-up again