Thats because they permitted that IP range from Nextel, Blackberry, etc since they are popular. Now the iPhone is a new device in town which needs to be enabled from their end.I don't get it. I have the same problem - the thing is, I have been using the account in my Nextel phone with the same settings with no problem for over 3 years.
That works except if you want to reply to an email that is already received in your WiFi profile.
Is this an Apple issue or is it a Roadrunner issue?
That's right. It's a custom addition instead of the preprogrammed email accounts they had built in. Im sure over time, Time Warner will change this. Hopefully one of the executives will buy an iPhone themselves experiencing the same issue which will expedite this fix.That's what I thought. So there isn't anything that Apple can really do about it if Roadrunner will not cooperate.
In that case, can anyone tell me how I can forward my Roadrunner email to another domain address?
That's slick! It's also the best workaround I've seen so far. Thanks!Same issue here!
When I'm on wi-fi, the outgoing SMTP server for RoadRunner works fine (of course) - as this is the same setting as my desktop Mac.
Of course when I leave wi-fi and go to Edge - that server is no longer accessible as the outgoing mail server, so the SEND option fails every time
I called Apple tech, and they gave me a working outgoing Email server for the Edge network
I just used cwmx.com (no SMPT or any other prefix - just cwmx.com) as the outgoing server name.
This works to allow Emails to send when on Edge, but of course now doesn't work when I'm back on the home wi-fi!
So here's my work arround.
For each Email account I have I have two profiles on the iPhone
1) Is the standard profile that was imported from my desktop Mac - with it's incoming and outgoing Email server settings intact
2) Is a new profile - set-up on the iPhone, with the same Email address, same incoming sever settings, and the outgoing Email server set to cwmx.com - I call this my EDGE Profile, as I'll use it to send when I'm on Edge.
Make sure when you build this account on the iPhone that you have the incoming server details and password you'll need, AND that you look at the ADVANCED tab in your Mail settings, and SWITCH OFF SSL for incoming and outgoing.
You need to scroll down to see the advanced tab when you;re setting up a new Email account, so it's not obvious.
Using these two accounts I can:
1) receive any Email to my home POP3 Email address, using the iPhone
2) Reply to that Email using either the first (Mac Sync'd) account if I'm on wi-fi, or my new EDGE account if I'm on EDGE.
Pain in the ass, but it works for now until Apple provide an auto sense work around for the switching over of outgoing Email servers!
Hope that helps.
RR Support: You cannot send email over the Road Runner outgoing mail server unless you are connected to the Internet using Road Runner.
That is correct.Perhaps I am dense. But is this the reason that...when I try to send... I get a failure message saying 'the recipients address was refused by the server'?
This seems to indicate that RR would have accepted it save for some problem with whom it was addressed to. Yet...it does this regardless of who you send it to.