Turn passcode off

[Francois]

Why am I unable to turn my passcode off? The option is low-lighted.


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[Europa]

Is this is an iPad owned by your employer and/or set up with an enterprise email and exchange server? If so, it might have a restriction which is prohibiting disabling the passcode. The only way to turn off the passcode if that's the case is to disable the exchange service access to email.

If it's not an employee iPad, just try rebooting and then disabling the passcode.

 

[Francois]

Hi Europa

Private iPad. But thanks, that did the trick. I setup an Exchange email account to my company email recently and simply deleted it again now and I can turn the passcode off again.


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