Update to iOS6 failed - what to do?

[Jon12345]

I tried to update my iPhone to iOS6 but it failed. Now my phone just shows the white cable pointing to iTunes image. I have the option to Restore and Update. But it says I will lose my media and other data. It says I can restore calendar etc. afterward but it doesn't state media.

I don't find this popup very informative.

If I click Restore and Update, will I get my phone back to exactly as before?

Thanks,

Jon

 

[snowtrooper1966]

When was your last backup?

 

[Jon12345]

I synched before I did anything, so yesterday.

 

[VOLS34]

You will be fine. Do the restore. Keep phone connected. When your setting the phone back up & come to the part where you set up as new or restore from backup do restore from backup, obviously not iCloud. It takes awhile but it works. I did the same thing & lost nothing because it does a backup before it even tries to install the update.

 

[Jon12345]

I did the Restore and now I am on iOS6 with none of my data. What happened?

I did restore from backup. It failed twice.

What happens if I click the Retore button again? Will it give me an option of restoring from backup? Do the backups ever get overwritten?

 

[VOLS34]

What do you mean it failed? Did you get some sort of error or did it just take forever? It can be time consuming.

 

[Jon12345]

I thing it just stayed on the cable+iTunes image once and I think it was blank another time.

 

[VOLS34]

If it stayed on the cable + iTunes you need to just restore & after that restore from backup.

 

[Jon12345]

Both backup files are only 2.12Gb which seems too small considering I had 28Gb of stuff on there before?

 

[Jon12345]

I restored it successfuly now. I right mouse clicked on my iPhone entry in the left column in iTunes and chose Restore from backup. Phew!