updating to 5.0.1

[Kathie Rebman]

Twice now my husband has updated to 5.0.1 and about a week later he really has a problem hearing others on his phone, (yes his volume is up). They replaced his phone once and now he has to have it replaced again!

Has anyone else experienced this?

 

[Rugaby]

Had he tried

I kid I kid
Are you saying that his new phone didn't come with 5.01 on it already?
Did this problem only occur after upgrading?

 

[Kathie Rebman]

he got a new phone after his phone did this and it had 5.0, yes after upgrading. I tried it and you can hardly hear it ring when you call someone and barely hear them talk.

 

[Rugaby]

he got a new phone after his phone did this and it had 5.0, yes after upgrading. I tried it and you can hardly hear it ring when you call someone and barely hear them talk.

Has he tried simple things like a hard reset? Maybe even a restore?

 

[Kathie Rebman]

yes I did, both

 

[Rugaby]

yes I did, both

Even a restore to factory settings? Web you did that could he be heard and then it went away when he upgraded again after the restore?

 

[Kathie Rebman]

I did not upgrade again, I am taking it back to Apple Store and get another phone.

 

[Rugaby]

I did not upgrade again, I am taking it back to Apple Store and get another phone.

Does the sound work now?

 

[Kathie Rebman]

no you still cannot hear well when someone is on the other end.

 

[Rugaby]

no you still cannot hear well when someone is on the other end.

Then that would appear to be a hardware problem not a software problem. I don't see how a software upgrade would cause a hardware problem. I think it would work or it wouldn't if it did. As in no volume At all. Not faint.

 

[Kathie Rebman]

I know right? It is really weird! Two phones did it so far.

I refuse to update mine, I have mine jailbroken. his is too.

 

[Rugaby]

I know right? It is really weird! Two phones did it so far.

Using a case?