VZW LOCKBOX won't aurthorize to pay my bill


Jul 30, 2011
I hope someone could help me? I have VZW, and someone pays my bills for me, and they saved a LOCKBOX. It won't let me pay the bill using that method. Could it be possible they changed the account number for the lockbox, so I won't be able to access it, and pay it myself? I don't need to ask them from the account number, because they won't give it to me. I don't have that info. Yes, they are paying it with my money.

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