What would you do?

[john_T]

My 3GS is AMAZING! But I noticed something. I have a really small dead pixel in the top right of my screen. Would you go to the Apple store and ask for a replacement? I just synced about 17 gigs worth of stuff too:/ Then I noticed it. So what would you do?

 

[shutter13]

I would live with it for a week until the ferver died down, then make an appt and exchange it. At the price we're paying for it...it should be perfect.

 

[psylichon]

What shutter said...

 

[BrownGem]

Take it back while you can still be assured of getting a new one isntead of refurb.

 

[dturner]

I would live with it for a week until the ferver died down, then make an appt and exchange it. At the price we're paying for it...it should be perfect.

^^^+1.........

 

[stevetim]

Go now. My Apple had some provisions over the reserved # of phones in case there were some dead out of the box. For a pixel, I don't know if they would make you wait, but I would try now.

 

[420greg]

I am not sure you will get an exchange for 1 dead pixel.

Read this: http://support.apple.com/kb/HT1721

1 dead pixel is considered 'acceptable'.

 

[Shak02]

I had a "dead pixel" on my 3G when i first got it but it went away actually over a period of about a day or so...so i would use it as is and if it is still there after a day or 2 then bring it back after all of this release day madness IMO

 

[dblake15]

I had a "dead pixel" on my 3G when i first got it but it went away actually over a period of about a day or so...so i would use it as is and if it is still there after a day or 2 then bring it back after all of this release day madness IMO

Same here. i had a pixel out on a laptop and then after a couple of days it came back. I would give it a week and it may come back.

 

[john_T]

I decided not to go today living in NYC and all. Closest Apple store to me is the 5th avenue store and there is no way I can get in there unless I am purchasing a 3GS from there. I got mine delivered by the way.

Anyways, I'll give it till Monday-Wednesday. Greg thanks for that article. I'll call Apple tomorrow to see what I can do. Policy usually changed in-store though depending on the person.

And I can go to the Apple store for the exchange right? Even though I got it delivered from Apple.com?

 

[shutter13]

Yes, go to Apple store, but make sure you set up an appt.

 

[john_T]

Yeah, thanks for the reminder. I can't even remember how many times I forgot to set up Genius appointments.

 

[Phxblue]

I would be in the store first thing getting a replacement.

 

[john_T]

Just made an appointment for Monday.

 

[john_T]

So I went and I got a new one taken our of a weird white box. I think it was one of their backups. So I restored and synced and everything is the same without that annoying dead pixel