When will I get my iPhone back?

[oriolesfan23]

I sent my iPhone in for repair on Friday, and it just arrived at the repair center this morning. On the tracking page it says that they are currently diagnosing the problem. Will they ship it back this evening, so I will get it tomorrow? I'm not sure what time they close tonight...I'm hoping that there is still a chance that the status will change from "diagnosing" to "awaiting return" tonight! I figured that some of you have probably had experience with this, so you may know if they usually ship it the same day they fix it..

 

[Indy]

Hope you get it back soon!

So what happened to YOUR iPhone to have you send it in? Just curious. =)

 

[oriolesfan23]

Hope you get it back soon!

So what happened to YOUR iPhone to have you send it in? Just curious. =)

There was a strip in the middle of the screen, probably about .5" tall and as wide as the entire screen, that wasn't responding when I touched it.

 

[Indy]

There was a strip in the middle of the screen, probably about .5" tall and as wide as the entire screen, that wasn't responding when I touched it.

That sucks man, may you be blessed with a new improved model! =)

 

[Hawk]

Depending on what tests they run, turn around is usually 48 hours (2 businesss days).

 

[blackcat]

I dropped mine off yesterday to the Apple store for the same problem, although mine was unresponsive at the bottom. They told me I'd have it back by Friday due to the Holiday. It still says shipment to repair center pending online

 

[oriolesfan23]

Yay! It just updated at 10:00pm!

• Step 2 - Service
  Repair completed (05-Sep-2007)

• Step 3 - Return
  Product Shipped (05-Sep-2007)
  Shipped via FedEx Air with tracking number ***

Does this mean that they fixed my iPhone? Or could I be receiving a brand new one?

 

[jonallan]

Based on your last post, I assume that they were able to repair yours. I sent mine in for service on Friday and they received it today. In step 2, my status shows that mine was replaced.

Step 1 - Request
Product received by repair center (04-Sep-2007)

Step 2 - Service
Product Replaced (04-Sep-2007)

Step 3 - Return
Product shipped (05-Sep-2007)
Shipped via FedEx Air with tracking number XXXXXXXXXXX