Who hasn't gotten their tracking number from AT&T yet?
- Thread starter No-25
- Start date
I really hope so, im gonna b so pissed if i don't get a tracking number soon! damn AT&T
Oh ive personally called them twice a day since friday and everytime they said everything looks perfect. but ya i think it might not come till Wednesday. if i don't get anything by 5pm wednesday im finding the nearest AT&T warehouse and going there personally haha
I got the order in just after 1am PDT Friday. Got an email confirmation at 1:13am that day, and today at 1:29pm an order has been processed and pending shipment email
this was from a chat with a customer service agent alitle while ago
you: hi
Paul Ciaralli: I will be happy to assist you with your order question today, Mr. Marquez. Please give me 2-3 minutes to ready your account.
Paul Ciaralli: May I ask when and how you placed your order.
you: no problem
Paul Ciaralli: May I ask what is your question regarding your order.
you: i was wondering why its been processing since friday
you: i preordered at 2:30 pst time
you: am
you: which should put me in the early preorders
Paul Ciaralli: Hope this helps: "Backordered" normally means that there is not sufficient inventory to satisfy an order. However, since the iPhone 4S is not released until 10/14/2011, every pre-order will show as backordered, there is no stock officially showing in the system until that date.
Paul Ciaralli: The " in progress" is in the same category.
Paul Ciaralli: They do not have the material in stock yet so they can not process the order.
Paul Ciaralli: Is there anything else I can help you with today?
you: ok im just wondering because on some forums people already have shipping confirmation emails with tracking #
you: and there orders were placed after mine
Paul Ciaralli: I apologize, I am unable to assist you with this through Click to Chat. I will have to refer you to our E-Commerce department that deals with all online orders. The number is 866-391-0749 M-F 8AM-11:59PM and Sat./Sun. 8AM-11:59 PM. I apologize for the inconvenience. I do not like having to refer you like this. I assure you that if there was any thing else I could do I would. Is there anything else with your account I can help you with today?
you: no problem thanks though have a good evening
Paul Ciaralli: It was a pleasure assisting you today. We appreciate your businesss and would like to thank you for selecting AT&T as your service provider. Please click the close button to end your session. A customer satisfaction survey will automatically appear and we appreciate your feedback.
you: hi
Paul Ciaralli: I will be happy to assist you with your order question today, Mr. Marquez. Please give me 2-3 minutes to ready your account.
Paul Ciaralli: May I ask when and how you placed your order.
you: no problem
Paul Ciaralli: May I ask what is your question regarding your order.
you: i was wondering why its been processing since friday
you: i preordered at 2:30 pst time
you: am
you: which should put me in the early preorders
Paul Ciaralli: Hope this helps: "Backordered" normally means that there is not sufficient inventory to satisfy an order. However, since the iPhone 4S is not released until 10/14/2011, every pre-order will show as backordered, there is no stock officially showing in the system until that date.
Paul Ciaralli: The " in progress" is in the same category.
Paul Ciaralli: They do not have the material in stock yet so they can not process the order.
Paul Ciaralli: Is there anything else I can help you with today?
you: ok im just wondering because on some forums people already have shipping confirmation emails with tracking #
you: and there orders were placed after mine
Paul Ciaralli: I apologize, I am unable to assist you with this through Click to Chat. I will have to refer you to our E-Commerce department that deals with all online orders. The number is 866-391-0749 M-F 8AM-11:59PM and Sat./Sun. 8AM-11:59 PM. I apologize for the inconvenience. I do not like having to refer you like this. I assure you that if there was any thing else I could do I would. Is there anything else with your account I can help you with today?
you: no problem thanks though have a good evening
Paul Ciaralli: It was a pleasure assisting you today. We appreciate your businesss and would like to thank you for selecting AT&T as your service provider. Please click the close button to end your session. A customer satisfaction survey will automatically appear and we appreciate your feedback.
Ya I got similar info when I called this morning. Doesn't mean its true. They don't really know whats going on. This might be the case, it might not.
Mine still says processing. I think I might be too late for the first shipment.
Sent from my iPad using iCafe app
Sent from my iPad using iCafe app
I believe all AT&T orders still say processing. I wouldn't sweat it. Not right now anyway.