i have several friends and family who switch to cingular from AT&T way back when because AT&T sucked. a couple of them switch because of bad customer service (oh well, to be expected), but the part that really worries me is AT&T dropping us. A couple friends of mine live or travel to small towns and have absolutely NO service since cingular merged with AT&T. they did before the merge! WTF? One of these friends (who is on cingular) visits family every few weeks and has newly found trouble roaming there. her mom WAS on cingular but they shut her off completely because she was always roaming in that small town. I guess free roaming just means "as long as you don't roam too much, it's free." don't you think this kinda bulls@#% is going to piss Apple and everyone off? someone needs to sue them!